Privacy Policy

Last Updated: 8/5/2026

DripPOS is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Point of Sale (POS) application.

1. Introduction

DripPOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Point of Sale (POS) application.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us:

Account information: Name, email address
Staff information: Name, PIN for authentication
Customer information: Names for order tracking
Contact details: Phone numbers (if provided)

2.2 Business Data

We collect data related to your business operations:

Orders and transactions
Product inventory and pricing
Payment information (processed securely)
Staff schedules and activities
Store settings and preferences

2.3 Technical Data

We automatically collect certain technical information:

Device information and app usage data
Crash reports and performance data
IP address and location data (approximate)

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our POS services
To process transactions and manage orders
To authenticate users and secure accounts
To sync data across your devices via Appwrite
To manage subscriptions and payments via RevenueCat
To improve our app functionality and user experience
To provide customer support
To comply with legal obligations

4. Data Storage and Security

4.1 Local Storage

Your business data is stored locally on your device using SQLite database. This includes orders, products, inventory, and settings. Local data remains on your device and is not automatically transmitted to our servers.

4.2 Cloud Storage

For syncing and backup purposes, we use Appwrite (a secure backend service). Your data is encrypted in transit and at rest. Only you have access to your cloud-stored data through your authenticated account.

4.3 Security Measures

We implement industry-standard security measures:

End-to-end encryption for data transmission
Secure authentication with PIN codes
Regular security updates and monitoring
Access controls and audit logging

5. Third-Party Services

We use the following third-party services:

Appwrite

Backend-as-a-Service for authentication, database, and cloud storage.

View Privacy Policy →

RevenueCat

Subscription and payment management.

View Privacy Policy →

Paddle

Payment processing for subscriptions.

View Privacy Policy →

6. Data Retention

We retain your data for as long as necessary to provide our services:

Business data: Retained until you delete it
Account data: Retained until account deletion
Transaction logs: Retained for 2 years for compliance
Analytics data: Retained for 1 year

7. Your Rights

You have the following rights regarding your data:

Access: Request a copy of your data
Correction: Update or correct your information
Deletion: Request deletion of your data
Export: Export your data in a portable format
Opt-out: Disable cloud sync and data collection

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Email: privacy@drippos.com

Website: www.drippos.com